Privacy policy.

Ideal Curb Appeal LLC Privacy Policy

Effective Date: 1/1/2025

1. Introduction
Ideal Curb Appeal LLC ("we," "us," or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our services or accessing our website, you agree to the terms of this policy.   
2. Information We Collect
We may collect the following types of information:
  • Personal Information:
    • Name
    • Address
    • Phone number
    • Email address
    • Payment information (e.g., credit card details)
    • Property details (e.g., size, type, special instructions)
  • Website Usage Information:
    • IP address
    • Browser type
    • Device information
    • Pages visited
    • Cookies and similar technologies (see "Cookies" section below)
  • Communication Information:
    • Records of correspondence (e.g., emails, phone calls, text messages)
    • Photos or videos of your property, before and after cleaning.
3. How We Use Your Information
We use your information for the following purposes:
  • To provide and manage our services, including scheduling, performing, and billing for exterior cleaning.
  • To communicate with you about your appointments, inquiries, and service updates.
  • To process payments and prevent fraud.
  • To improve our website and services.
  • To send promotional materials or marketing communications (with your consent). This includes text, email, and postal marketing.
  • To maintain records for customer service, and legal obligations.
  • To document proof of service, quality control, and for use in internal records.
  • To utilize photos and videos of properties in our social media, website, and marketing materials.
4. Sharing Your Information
We may share your information with:
  • Service Providers:
    • Google (for services such as maps, analytics, and advertising).
    • Jobber (for scheduling, invoicing, and customer management).
    • NiceJob (for review capture and management).
  • Legal Compliance: When required by law or to protect our rights or the rights of others.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.  
  • With your consent: We may share information with other parties if you provide consent.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is completely secure.   
6. Cookies
Our website may use cookies and similar technologies to enhance user experience and collect website usage information. You can manage your cookie preferences through your browser settings.
7. Your Rights
You have the following rights regarding your personal information:
  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request to correct any inaccurate or incomplete information.  
  • Deletion: You can request to delete your personal information (subject to legal obligations).  
  • Opt-Out: You can opt out of receiving marketing communications (text, email, or postal) at any time.
  • Data portability: You may be able to request data portability.
To exercise these rights, please contact us at the contact information provided below.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. Your continued use of our services after the changes are posted constitutes your acceptance of the new policy.   
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
  • Ideal Curb Appeal LLC
  • 1905 MacBeth Ct NE, Albuquerque, NM 87112
  • (505) 363-9274
  • Contact@IdealCurbAppealNM.com
10. Photo and Video Usage
Ideal Curb Appeal LLC may take photos and videos of your property before, during, and after the completion of our services. These photos and videos are used for various purposes, including:
  • Internal Records: Documentation of the services performed for quality control and record-keeping.
  • Proof of Service: Providing visual confirmation of completed work to our customers.
  • Marketing Materials: Use in our website, social media platforms (e.g., Facebook, Instagram), brochures, flyers, and other promotional materials.
  • Advertising: Utilizing images and videos in online and offline advertising campaigns.
We ensure that any photos or videos used for marketing purposes do not reveal personal or sensitive information beyond the visual representation of your property's exterior. By engaging our services, you acknowledge and agree that we may use such photos and videos as described. If you have any concerns or wish to discuss specific limitations regarding the use of photos or videos of your property, please contact us.
11. Marketing Communications and Opt-Out
We may send you marketing communications via text, email, or postal mail. You can unsubscribe from these communications at any time by following the unsubscribe instructions provided in the communication or by contacting us directly.   
12. Data Retention
We may retain your personal information for 7 years or longer if necessary for business purposes, legal compliance, and record keeping.
13. International Data Transfer
Please be aware that NiceJob, a third-party service we utilize for review capture and management, is located in Canada. Therefore, your information may be transferred to and processed in Canada.
14. Third-Party Privacy Policies
We utilize the following third-party services, and we encourage you to review their respective privacy policies: